And be aware of excluded purchases, too. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Keep in mind that not all purchases or items are covered . Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. To start the process, log into your AmEx account and go to the claims center page. Press question mark to learn the rest of the keyboard shortcuts. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. This card shines for this use, but overall the star ratings may differ when compared to other cards. If your item was stolen, you may need to show American Express a copy of the police report. You want a travel credit card that prioritizes whats important to you. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Business fixtures including air conditioners, refrigerators and heaters. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. Editors note: This is a recurring post, regularly updated with new information. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). The card doesnt offer price protection or return protection, though. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Related: These are the cards TPG staff reach for in case of emergency. Does AmEx purchase protection cover lost items? When evaluating offers, please review the financial institutions Terms and Conditions. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Explore our Cards Terms and Conditions This benefit covers eligible items purchased with an eligible American Express card against damage or theft. How to File a Return Protection Request Policies are underwritten by AMEX Assurance Company. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Amex has you covered in that instance, too. This compensation comes from two main sources. Past performance is not indicative of future results. You will need to provide American Express with the original store receipt or a printout of an online receipt. Consumable or perishable items like food and batteries. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000. Items voluntarily or involuntarily discarded. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. You might be using an unsupported or outdated browser. We believe everyone should be able to make financial decisions with confidence. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. Hilton Honors American Express Surpass Card. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Improve earnings, maximize rewards and track progress toward dream trips. You would only be reimbursed up to the amount charged on the card. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. These are provided as guidelines only and approval is not guaranteed. However, this does not influence our evaluations. Also, if it was gone 30 minutes later, it was stolen. The card details on this page have not been reviewed or provided by the card issuer. There are a multitude of purchases that are excluded from purchase protection. Dozens of AmEx cards offer purchase protection benefits. Visit americanexpress.com/benefitsguide for details. The information for the Amex Green Card has been collected independently by The Points Guy. *Eligibility and benefit levels vary by card. All American Express cards with extended warranty benefits provide the same amount of coverage. shopping purchases when you use your Eligible Card. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Submitted a claim and it was approved the next day. For return protection, you have to file a claim within 90 days of your original purchase.. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. An itemized receipt from the retailer showing the purchase. Terms, conditions and limitations apply. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Choose the color that suits your style. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. Learn more: How to add money-saving AmEx . If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership. Health care items and/or medical equipment. Editorial Note: We earn a commission from partner links on Forbes Advisor. We'll run a soft credit check to find special offers, but it wont affect your credit score. *Excess of 50 applies. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. 4. Items that are rented, leased or borrowed. All consumer American Express cards offer purchase protection for eligible purchases. Just make sure to file a notice of claim within 30 days of the loss. This post contains references to products from one or more of our advertisers. 0
To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. Call 1-800-243-0198 for more information. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Delta SkyMiles Platinum American Express Card. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Who should (and shouldnt) get the Capital One Venture X card? Business Green Rewards Card from American Express. Our partners compensate us. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. I was not asked to return the items in question in either case. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. Compare the cost in points or miles to cash, and see which option is best. Coverage limits apply. Items purchased for resale, professional or commercial use. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Compact discs, digital video discs, mini discs, audiotapes and videotapes. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. Plus, AmEx can change the coverage at any time. If your claim is successful, the credit card company will choose to replace, repair or reimburse you for the lost or damaged item. hbbd``b`@/P k
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NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. JavaScript must be enabled to experience the American Express website and to log in to your account. Terms, Conditions and Limitations Apply. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Check your eligibility here. Amex purchase protection lasts for 90 days from the purchase date. For a complete description of the policies of your American Express card, select your card on this page. Pre-qualified offers are not binding. Gold or Rose Gold. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. Visit americanexpress.com/benefitsguide for details. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. Damage through altercation or modifications. Terms apply. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. The annual maximum is also pretty generous at $50,000 per year for most cards. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our partners cannot pay us to guarantee favorable reviews of their products or services. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. Find the right card for you. Check your benefits guide for complete details. For full Terms and Conditions, see www.americanexpress.com/PPterms. Check your benefits guide for complete details. As always, check your credit cards guide to benefits to see which benefits apply to you. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. Improve earnings, maximize rewards and track progress toward dream trips. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Would probably help your claim, Amex should be able to help you out. Quote: Originally Posted by JeffD. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Compare the cost in points or miles to cash, and see which option is best. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. Depending on the credit card, the coverage amount and the duration of the protection may differ. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Terms apply. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. * Eligibility and benefit levels vary by card. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. Finally, be diligent, complete and timely when you file your claims. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. The following items are excluded from this policy: See the entire return protection policy for your card here. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Purchase protection doesnt require any registration in advance. Are you sure you want to rest your choices? You need to typically provide documentation (receipts) and sometimes proof such as a police report. Several credit cards may even provide protection if you lose a recently-purchased item. TPG values this bonus at $1,200. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. only covers up to $10,000 per covered purchase. The rotating bonus categories offered by the Chase Freedom Flex make it an excellent choice for purchases that fit into bonus categories. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. ^ Eligibility and benefit levels vary by card. Our points-obsessed staff uses a plethora of credit cards on a daily basis. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . Like insurance, purchase protection is one of those things that you hope you never have to use. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Not all purchase protection benefits are created equal. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Claims usually require original receipts and the credit card statement related to the purchase. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. update? Check your benefits guide for complete details. Information provided on Forbes Advisor is for educational purposes only. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. He covers credit cards, loyalty programs and family travel. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. This information may be different than what you see when you visit a financial institution, service provider or specific products site. This benefit offers cardholders compensation when a store will not accept an eligible item for return within 90 days of purchase. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Pre-qualified offers are not binding. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. 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Please try again later. One-of-a-kind items, such as antiques and artwork, or limited-edition items. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . Pre-qualified offers are not binding. Purchase Protection is underwritten by AMEX Assurance Company. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. Terms, Conditions and Limitations Apply. Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Please visit americanexpress.com/benefitsguide for more details. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Claim processing and payment is usually complete within 30 days. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . Can You Get a Credit Card Without a Social Security Number? Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases.