How does that work ? As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Has your experience with this business or person been good? If they agree that the entry is inaccurate, theyll remove it from your credit report. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Corporate Advocacy Program: How to repair your business reputation. Note: I recorded both Sprint phone conversations. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Convergent Outsourcing is one of America's leading collection agencies. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing, Inc. is a debt collection agency. Sprint cannot make exceptions to this policy. However, there may be instances where credit reporting agencies take a few weeks to provide updates. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. I know this thread is a few months old but I thought I'd share my experience. Unfortunately, you cannot get your account number online at this time. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Companies across the United States contact us to help them recover debts. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Somehow before I did they bought the debt and are reporting it. I called Sprint to get some information on the account. I have a collections account being reported by "Convergent Outsourcing". Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Deletions are a courtesy and some do it. Convergent Outsourcing is one of Americas leading collection agencies. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Improving your credit takes time, but its worth it. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. I called Dish to confirm this and they said they have no record of a debt. Please call us at 1-800-444-8485. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. Many factors affect your FICO Scores and the interest rates you may receive. So I called the number listed he ask for last 4 of my SS# and address. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. To obtain this information, its best to contact the applicable credit bureau instead. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. So I wonder what step to take to file a claim against this company. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. He said he was looking for Teresa **. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. That's if they're reporting. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Doubt they will remove it. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. File your review. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing does not buy or own your debt. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. But, when I asked directly who she represented, she said she represented Convergent. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Investigate this business and this Tom ** who could be a fake also. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. These people need to be stopped. We have reviewed the complaint and the related matter. REBUTTAL BOX READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. Show proof if you have. Engage via Email. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! This is what I just went through. They told me to contact their collections people. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. R-1234567). Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. That said, about six months later I decided to clean this up. Work with Lemberg Law out of Wilton, CT. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Why do these companies have such power to impact your credit so easily. And I owe them money. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. New comments cannot be posted and votes cannot be cast. I called sprint, who was very eager to accept a payment to confirm if this was true. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. How long does it take for my credit report to update after I make a payment. They actually are a debt collections agency. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Copyright 1997-2023 Ripoff Report. Sprint Trainer at Convergent Outsourcing . I just went through this, except the CA for mine was ERC. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. The original creditor is Sprint (cell phone company). which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. I'm suprised they just won't delete it since it's paid and they were notified. I confirmed with T-Mobile that my account is 0. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. The agent asked some questions, and at first I thought I was talking with someone from Sprint. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. I was able to settle account for $500, which is a victory as the original amount was $1083. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I will keep you posted on how/if it gets reported this month and going forward. How those businesses take care of those complaints is what separates good businesses from the rest. I never signed a contract). I just want to know who to pay to make sure things are taken off of my reports. Can I get some insider knowledge or feedback? Do I need to get them to prove what I owe? Read More . With account paid and settled. They're just trying to meet their own metrics. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Work with Sprint directly if they still own the debt. 2 years later they are contacting me saying I owe them money. Just updating my progress with Convergent. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Look at all the reviews. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. Many companies featured on Money advertise with us. It's a scam to collect money from people who pay what they owe. strict standards for business conduct. Hiding negative complaints is only a Band-Aid. I pay for that service through Frontier Communications who by the way ** me up from the onset. I am a bot, and this action was performed automatically. I had a Spring sent to ERC. In business since 1950, Convergent is one of Americas leading collections agencies. You may try a GW campaign with OC. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. I would discuss with them there was no contract. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. I would even consider pay for delete in full. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. It doesn't erase the existence of the debt. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Learn more about obtaining detailed information about your account over the phone. It often has more success because of its industry knowledge and negotiation tactics. Received several calls from this Company. I am not paying them another dime. They stated update will occur. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. This company is horrible. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. All business will get complaints. How do I setup a payment plan? All rights reserved. This morning I received a phone call from a debt collections agency Convergent Outsourcing. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. The only advice I can offer you is not to feed into their urgency. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. My ultimate goal is to get the collection account off of my credit reports. Lots 81-82 Street C https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Caller I.D. Thank you for visiting Convergent Outsourcing to make a payment on your account. They should be able to see whether there was or not and whether you need to deal with sprint. Originating in 1950, its current headquarters are in Renton, Washington. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry.