Dropshippingwith Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. Then, give them the correct return address. What Are the Pros and Cons of Accepting Returns? When you receive an order, you pay for that product at wholesale prices. Your customers need to know this before they place an order, as most people are used to the extra-fast shipping times of Amazon and the likes. For example: Standard shipping (5-7 business days): Free. Another option is to change your suppliers and look for ones that are closer to your customers. Many suppliers will offer it for free. After reading this article, check out this article to learn everything you need to know about handling returns and refunds when dropshipping! If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Even if youre not dropshipping with AliExpress, but for example with a dropshipping agent, chances are that you wont beat the fast shipping times of Amazon. Then, just copy our Do Dropshipping Shipping Policy Template above and paste it in Shopify. Store Settings Aliexpress CN Lister. You may be under the impression that a shipping policy is not required as the online store does not actually ship out the items themselves. AliExpress is an enormous marketplace, with more than 100 million products available for sale. Hey! A dropshipping return policy is a set of rules that a retailer or store owner publishes to make sure their customers know exactly how to return an item for a refund and under what circumstances. The return shipping costs will be paid by the customer. It was founded in 2010 and is owned by China-based Alibaba, one of the worlds largest ecommerce companies. AliExpress Dropshipping is the form of retail fulfillment where the Dropshipper (seller - You) collects orders from customers and transfers them to the actual AliExpress seller (supplier). There are many reasons why a customer can request a return. This blog discusses and gives you practical advice on the best ways to create a well-outlined, informative, and well-segmented shipping policy for your dropshipping business. You could even offer them same-day deliveries while stating the costs involved. Most people think of a shipping policy as legal protection, but we actually view it as a sales tool. Shopify has a refund policy generator that you can use for free to create your dropshipping return and refund policy. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. This way, people from those countries wont be able to place an order with you. What Should Be the Dropshipping Return Address? This approach is not only easier, it saves you a lot of timeyour most valuable resource. On the other hand, if you are selling smaller items, you may wish to offer international shipping. Is it the customer (not recommended)? If you are trying to upsell your customers by offering free shipping above a certain spending amount, you should also mention it here. Ive found most of the suppliers on AliExpress use WeChat or WhatsApp. Heres an example of how it will look like: There you have it! A No-Nonsense Guide. How to Get Fewer Customers to Request a Return? AliExpress dropshipping is by no means dead. In the case of dropshipping stores, the supplier is almost always in China. Fortunately, there are many different marketing strategies to test and apply to your business. Discount On Dropship Stores. So, it might be worth letting the customer keep a product. For example, you can offer local shoppers in-house pick-ups to cut shipping costs and time. To understand how to create your own dropshipping shipping policy, you must first understand what a shipping policy is. AliExpress makes it easy to find products to sell in your ecommerce store without having to worry about inventory or shipping. I recommend leaving a simple message such as: Were dropshipping. If after 14 business days you do not have your products, kindly email us for more assistance.. Keep on reading, and I will show you every bit of information you need to stripe making a shipping policy off of your dropshipping stores to-do list (Including an awesome Do Dropshipping Shipping Policy Template)! But dont worry, if youre a beginner it isnt strictly necessary. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. Most of the time, you can advise them to contact you if they feel that their package has gone missing. How to Give Refunds If You're Using WooCommerce? We use cookies to optimize our website and our service. As we mentioned above, theres a free Shopify policy generator you can use to draft your dropshipping return policy, whether or not you have a Shopify store. A commerce solution for growing digital brands, The composable stack for enterprise retail. Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. In the meantime, start building your store with a free 3-day trial of Shopify. There are occasions where packages are lost or go missing while they are in transit. Toy Theme Shipping Policy Template. Shipping costs are calculated during checkout based on weight, dimensions anddestination of the items in the order. We promise to address the issue and find a solution. You should also verify if the carriers used can ship to P.O. Type above and press Enter to search. Last, but certainly not least, is your customer supporta key differentiator, especially if your current competition provides lackluster service or provides a frustrating shopping experience. It comes with a 7-day free trial and then a $19/month payment plan. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. Here is an example of a shipping policy from Allbirds: The shipping policy is one of the default pages that every dropshipping store should have. With this, youll decrease your customer service tasks and reduce unnecessary emails back and forth. If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. Many sellers on AliExpress have existing product photos you can use on your store, and basic product descriptions are provided as well. Dropshipping with AliExpress - Pros and cons Pros: Cons: How to start dropshipping with AliExpress 1. This way, you can bring up the issue with the supplier through AliExpress, encouraging them to correct it and hopefully solving the problem for any future orders. Alternatively, you can do some research and check out other Shopify stores to see how they are dealing with returns. Yes! Or you (better for customer loyalty but could result in losses? For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. Aliexpress. NicheDropshipping has an established return and refund policy that you can work around while dropshipping products from China. My only question is, will it be yours? The online stores business name is the one that will appear on the invoice, not the suppliers. So, if you dropship with Shopify, please draft and set up your return and refund policy page. Again, since you are not in charge of fulfilling, packaging, and shipping your orders, you may wish to indicate that delays can happen and that your timeframes are estimates only. This way, the supplier wont include any invoices or promotions in the package being sent to your customer. Daniela is a growth marketer and has extensive expertise in the mechanics of running a successful eCommerce store. Check It Now ( Ashade ) 3). An example is a section on trendy topics like COVID-19 and how its impacted your businesss shipping processes. Packed or still unpacked? A dropshipping return policy is a written "rulebook" where the retailer or store owner explicitly informs their customers of the conditions under which it's possible to request a return and refund and the specific steps of the return process. I. At this point, ensure that your buyers know this time does not account for the shipping duration mentioned at check out. How much does it cost to dropship on AliExpress? It lets you grow without worrying about having to manually order dozens (or more) of products on AliExpress. The technical storage or access that is used exclusively for anonymous statistical purposes. You can see the templates on the settings page under the templates tab. Do Dropshipping is compensated for referring traffic and business to these companies. Theres also the AliExpress Buyer Protection which is a guarantee that youll receive a refund within 60 days if the product: If you use AliExpress suppliers for your dropshipping products, we recommend asking them individually about their dropshipping return policy. If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund. Its as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. WooCommerce will let you choose between an automatic refund or a manual one. If you are dropshipping with Shopify, setting up a shipping policy is a piece of cake! So, your job doesnt end when you make a sale quite the opposite. What is Dropshipping? Do you want to create your own online store? You can always redirect clients to the main page for more detailed information. Remember that, ideally, you want customer loyalty and repeat sales. Eventually, youll begin to figure out who are the reliable and quality suppliers and who are not. Unfortunately, dropshippers often leave the customers to pay for their returns. The technical storage or access that is used exclusively for statistical purposes. Try Shopify free for 3 days, no credit cardrequired. Step 1 Submit a refund request by sending an email to {your email}, Step 2 Well send you an email back with the return address to send the product back. Click on image to zoom / Click button below to see more images 1 2 3 Download Drop Shipping Agreement Template Today: USD 7.99 Download It Now Payments: Credit Cards processed by PayPal Available premium file formats: Microsoft Word (.docx) Other languages available: We process all orders within 24 hours of a successful payment. Your email address will not be published. It informs your customers about: Fulfillment speeds Shipping and processing timelines Costs International shipping options At this point, if you're not offering free shipping on your dropshipping site, you've already lost out to the competition. Once you have a distinct niche in mind, its time to start choosing a few products you want to resell on your store. The customer makes their purchase directly on an online store, the supplier simply fulfills the order, usually in unbranded packaging. Often, primarily if youre dropshipping with AliExpress suppliers, you might have the problem of long delivery. Once the order is shipped, we can not alter the shipping address anymore. So, go ahead and tell your customers all about your shipping options! Many AliExpress suppliers dont offer returns. After deciding what to include and present on your dropshipping shipping policy, create a draft and review it. Packages Damaged, Lost, or Missing While in Transit. To shorten the refund waiting time for their customers, youll often have to pay them back upfront before getting the funds back from the supplier. Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. Here, mention the countries you ship to and dont. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. Procedure for lost or missing packages, The Do Dropshipping Shipping Policy Template. And dont forget to take a look at our Return Policy template here as well. Returns and Refunds. Your best bet is to have a Covid-19 shipping policy in place. I will do my best to reply to them as soon as possible. This brings me to exactly the other point of why you should include a shipping policy when dropshipping; it informs your customer about your shipping process. A dropshipping return policy page should be vital to start dropshipping. Fundamental Difference. A shipping policy is a page on your store that outlines all important points around the shipping topic. We are a team of online retailers who are very interested in stocking your line of products on our eCommerce store. Try Shopify for free, and explore all the tools and services you need to start, run, and grow your business. This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. 14 Years Old Domain\\$1,341 Domain Value\\Auto Order Fulfill\\301,000 USA searches"women boots" 301,000 USA searches - - Two words domain - - Estimated Value $1,341 - - Automatic Order Fulfill - - No Maintenance RequiredDropship Business :Order: Your customers place orders from your online store. This way, whenever you get an order, it will be easier for you to find the supplier on AliExpress, as well as keep track of price changes. A shipping policy outlines all details about how your store fulfills and ships purchases to your customers and usually accounts for both international and domestic orders. Theres no upfront cost or fee, so you can test out products without a big financial commitment. If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. Heres how to create a dropshipping shipping policy in 5 narrowed-down, clear steps: Start by deciding which shipping carriers work best for your business. Now that you know what to include in a shipping policy, heres a template that you can use to create your own shipping policy. Learn how to find high-margin products, add them into your store, and start sellingfast. Naturally, the most significant problem here is the loss of profits and the inability to plan your income in advance. Its okay to embellish a little, but dont misinform or make fake claims about the product. AliExpress Sellers (Suppliers) offer shipping to over 200 countries; When ordering on AliExpress, its a good idea to let the seller know youre dropshipping. Trustworthy suppliers and warehouses close to your customers can help you prevent this issue. This step is important to cover in detail because its not as simple as taking the images and description of an AliExpress listing and placing it on your website. Its a great place for sourcing products if you want to sell stuff online. Dropshipping is a fulfillment method. The goal of Do Dropshipping is to put these gurus out of business by giving everyone access to the resources that they need to start their own dropshipping business today. In short, yes. The above is true for most AliExpress suppliers, but most dropshipping suppliers won't cover return costs for defective items because in their minds, they didn't manufacture the products, so they aren't liable for defects. As soon as the item is returned to your supplier, they will refund you the money. Step 1: Log In. Try Shopify for free, no credit card required. Prepare the questions youll ask suppliers. This number helps you track your product throughout the shipping process. Pick A Selling Platform. Dropshipping is a business model where you dont have your own stock, which typically causes longer shipping times. On the other hand, having more than one supplier is a great approach to take to make sure that you are never out of stock. Dropified - Import items from AliExpress, eBay, and over 80 other product marketplaces. Why Do You Need to Have a Dropshipping Return Policy Set Up? Order, From most common dropshipping experiences, sellers find it overwhelming to deal with numerous product variations and the analytics involved. If you are using Shopify, you can even set up shipping zones, and exclude the countries that you dont ship to. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving. Will you accept a return if the package is opened? Start your own dropshipping business without paying for a course. #: Use tables and other formatting options to underpin important information, like shipping prices and timelines. 5. It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. Its great that youre learning about dropshipping first before starting your own store, I think that the blog will help you a lot with that, haha!