Contact your eBike dealer. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. This can be very annoying if left on, be sure to turn it off! Switch off the eBike System. Battery pack sensors are damaged. The ebikemotion ones are inordinately expensive at 549 . We showed what the error code means, along with some solutions. Bosch PowerPack 300, 400, 500 Owner's Manual. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Set to 100% on each level as a base. 204. How can I display the current power level on her iPhone in the companion app? Sign up forin-stock updates and discounts! Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. . Excessive charging temperature. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Current supplied by the Battery Pack is too high. Can I ride faster than 15mph? Email us today, and get a reply within 24 hours on weekdays! It occurs when there is a connection problem between the internal controller and the display. If the system locks, please restart the eBike System. Check wiring and the accessory connected to the light line. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. All Ribble e-bikes are fitted with the Iwoc button on the top tube. 2. endstream
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Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Adam, you have Bluetooth enabled on your phone. Let it cool down before using the bike again. E-Drive system: Mahle Motor Hub drive 40Nm . Controller error could result from one of the plugs from the controller not being correctly connected to the motor. EBM Explained 50 pts. If the above tricks dont work for you have a look at the electric bike error codes below. caring for your electric bike to find our top tips for maximising battery life. In any case, here are a list of potential error codes. Please reduce the demand. Try disconnecting and reconnecting the motor cable. An incorrect battery used on the bike shows. Please reduce the demand. endstream
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Current sensor of the controller becomes damaged or disconnected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 0000000776 00000 n
If you still cant solve any issue, simply contact the dealer and get the solution. Devices that are Ant+ only are NOT supported. Each offers a set amount of torque as a percentage of the total amount per level. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. Check that the charger is in good condition. An optional range extender is also available which can be charged away from the bike. At which point the LEDs should turn white and then release. Salt Lake City, UT 84105 I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. Try to restart the engine. Here is the issue: after the ride I review my activity but I don't see any error message. If the error remains, try a new controller after unplugging the brakes. We've got you covered with our in-depth e-bike operation guide. But, what was it about this particular system that made us choose it over the others? White: 75% of the battery or more remains. Alongside this intelligent system, there's also an easy to use . Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. I have had a error code that shows itself on my ebikemotion app while riding. Seems as though it will start now but shuts down momentarily. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. thanks for checking out our blog post about the Orbea Gain. Bosch Performance Line 25kph Drive Unit Manual. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Bosch Battery Pack Owner's Manual. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. Please check the battery Pack connector. Check connection or contact your authorized dealer. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. A high-temperature error will display as electric bike error code 10. 0000003701 00000 n
Thanks. Update files are available for remote repair, please contact CSG warranty. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. 0000001387 00000 n
Display shows a motor on it and front motor does not work. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Seems to be a real issue with this battery after reading this thread. Up top, weve highlighted via video how to use the bicycles major features. Also make sure that the battery prongs line up properly. If the error is not solved, replace the battery. Save my name, email, and website in this browser for the next time I comment. Restart the eBike System. We showed the basic electric bike error codes, which can help you to get the exact issue. This subscription is good for eight total maps, with a map totaling one complete state. Should an error occur with the system, the app will display an error code. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. So, having decided on the hub drive motor, one system stood out above all others. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. How do I charge the battery? I used it all year without issue and then sometime during the winter months of feb until now it stopped working. It commonly occurs when there is a connection issue in the mount and battery. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Charge your battery for at least 30 mins and check if the voltage value increases. How do you then select an assistance level? It is important to note that electric bike error codes may vary with different manufacturers. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. I know exactly what the problem is and, more importantly, the fix. Can I ride this in the wet? This unit has 3 distinct buttons that are used to control the motor system. 0000002237 00000 n
A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Power supply problem in sensors. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Properly inspect all the visible connections and see if the display is adequately engaged or not. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! If there is no change, check the connection or try a different charger. <]/Prev 778070>>
The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Connect the bicycle to the Dealer APP and check the battery voltage. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Continue charging. Perhaps the best feature of the Navigation function is the ability to add waypoints. Contact us for further assistance. Switch your electric bike off and wait for 10 seconds. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. Will be returning it to the dealer tomorrow. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. If the voltage value does not increase, check the connection and try another charger. Both low voltage and over voltage protection can cause an error. No word from dealer so far. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. If the problem persists, contact your eBike dealer. Kel Walker, Hi Alvin, Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. The controller reaches its maximum level to tolerate the temperature indicated by. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Sign up for in-stock updates and discounts! The Battery Pack voltage is not correct for this system. Each setting offers between 30% and 100% of a set percentage of the total power output. Written by Alvin Holbrook, on March 03, 2021. The male and female prongs should have a positive connection. It will show electric bike error code 3. If the error persists, disconnect the accessory. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Error 8 hall sensor usually shows the above error. Discharge the battery and then recharge it. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. With proper maintenance, these can be eliminated. At times this error can be linked to the internal controller or the motor. It's a tendency practiced by many riders. Find out here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Throttle damaged or out of operation specifications. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Avoid large power demands while this error is active to prevent deterioration. This is a very important project for a big grade and he needs expert help. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Both have their advantages and disadvantages. 203. Clicking on the stopwatch icon opens up the activities section of the app. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. Same as above but this time with the top tube mounted button. Upon opening the app you will then be asked to enter your email address and password. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Error in the communication with the Battery Pack. What type of battery is it? Its a tendency practiced by many riders. Did the same thing you suggested here and it's back to normal. The temperature sensor of the controller has been damaged or disconnected. Turn on the motor with the power button. 0000002715 00000 n
Monday: Closed Ensure none of the pins is bent and are all in line with the arrows. This invaluable tool raises the interaction between bike and rider to a whole new level. First-time users receive five free maps for three months. 0000011073 00000 n
The top-tube mounted button indicates battery life at a glance via a simple traffic light system. There are 3 levels of power assistance for you to choose from. Seems to be a common problem. Error in the Error Database System. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. (435) 214-7287 Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. With the app, you have a wealth of ride information at your fingertips. The sensors of the battery pack got damaged. Therefore the throttle will have the same speed level/grade limit set on the PAS. Read caring for your electric bike to find our top tips for maximising battery life.