Palmera Vacation Club reviews & complaints. These vacations are limited. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I should be able to sue myself out of this contract since they did not sell my current time share. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. The latest complaint timeshare fraud was resolved on Aug 04, 2017. He showed us the availability for the following year during the same week we purchased. All reviews are available on the sites they are accredited to. He seemed very nice and personable at first. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. All-Inclusive resorts may charge a mandatory all-inclusive fee. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. available to us. We asked plenty of questions, figuring 4 heads were better than 2. Had enough of Palmera. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Already have an account? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We purchased a timeshare with Palmera. He didn't listen to anything we said at all. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. I suspect this goes on all the time. Respect the privacy of others. Please let me know about a class action lawsuit against Palmera if one exists. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Most real companies would take the time..will see where it goes. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. BCA has no information regarding advertising review at this time. more, You seem to have JavaScript disabled. The only outcome youve been selected for is a fleecing. RCI, LLC. Book by 8/15 for travel through 12/15/22. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Seller of Travel Reg. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Claim it and get a lot of features. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club. Proudly SupportsTimeshare.com. Resolution Sought
He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. We didn't start to look into it more until we got home Sunday night. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Initial Palmera Vacation Club complaints should be directed to their team directly. Use this comments board to leave complaints and reviews about Palmera Vacation Club. We put down $1200 on our credit card and signed the financing paperwork for the rest. So why do people still buy timeshares? Is this Your Business? ST-26552. Respectfully, Member Services DepartmentPalmera Vacation Club. No we know why. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). 602357907. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Now, multiply this over the next 50 to 60 years. File a complaint. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. ST-36515. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Read your contract for rescission and follow those directions exactly as stated. Desired outcome: Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. B. brenda123129 of FARMINGTON, US. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Click here to explore the Palmera Portfolio. Buyer Beware!!!! But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Please visit RCI.com for details. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Don't have an account? Hawaii TAT Broker ID #TA-023-193-6000-01
My points being correct. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. He also danced around answering a lot of questions. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Verified customer. Click here to get notifications about new complaints of Palmera Vacation Club. The product has changed into something that families, couples, and adults love. They promised it would be sold in 3. We are dedicated to delivering vacation memories that last a lifetime. On our way down to Hilton Head, we were a little bit behind schedule. Weeks Float . I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Avoid doing business with Palmera. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Some restrictions apply. Palmera has an "F" rating with the BBB. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. get quotes and more. This fact does not disparage the company in any way. Dont Miss: Hicv Vacation Package Kissimmee Fl. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Desired outcome: We stayed at the Island Links and attended a timeshare presentation. Write reviews, ask and respond to questions,
People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Palmera Vacation Club Members Association, Inc. Repeat this to yourself as often as is necessary. Other restrictions may apply. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Login to participate on the website. How do they get away with this? Copyright 2020 Business Consumer Alliance All Rights Reserved. And can't book anything. All prices are based in U.S. dollars (USD). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. I am thankful that the only financial information I gave was our credit card. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. If we can verify it in our system, an email will be sent to you with your password. I have tried multiple times and never receive a response from the request. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Scam Clue 4: A promotion demanding that you act now or lose the deal. If you enjoy the TUG website/forums or found value in the information you learned from TUG. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Box 7602, Hilton Head Island, SC 29938. The BBB has this "company" graded an F with a multitude of unresolved complaints. What is the cost???
She gets rude too and tells us she guesses we just like to waste all of our money. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. to the resort just about 1 year later and went to the sales office Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. I want to close my bank account in hopes of getting away from these vultures. Sign up for free now, Sign up for free to participate on the website. Each unit is professionally decorated and refurbished every year. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Promotional discounts and offers may not apply to all properties. 213. Category Timeshares & Vacation Clubs. They responded recently they dont purchase timeshares. We wouldn't budge. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Can any body help me? Click here to explore the Palmera Portfolio. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We returned Palmera Vacation Club ranks 198 of 1943 in Real Estate category. To be updated with all the latest news, offers and special announcements. would get enough money to pay off their time share. Regards, Need to file a complaint? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Thats just false for anything thats not outright property ownership. Write reviews, ask and respond to questions,
Bottom line: Palmera VC is a scam. Customer Reviews are not used in the calculation of BBB Rating. Check the spelling of your query. They were looking for Maintenance fees. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website What is Palmera Vacation Club's Instagram? I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Take a screenshot from the USPS and FedEx tracking that it arrived. To use our mobile site, please enable JavaScript. *****. View Details. This is the version of our website addressed to speakers of English in the United States. This complaint was posted by a verified customer. Read full review of Palmera Vacation Club. Vacation Club membership. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. This will surely increase the credibility of your complaint. As a matter of policy, BBB does not endorse any product, service or business. At this point I just wanted to get my money back and get out of there. With the average cost of a timeshare, you will have already made up what you paid for and more! No: TAR-6309. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Theres nothing worse than a cramped hotel room and lack of personal space. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. I'm tired of the lies. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. I would also send a copy via USPS certified mail with tracking today. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. purchase it back from us. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. At least I can dispute the credit card charges. Perhaps, the finest resort community along the Atlantic Coastline. I told them I was waiting on a check from them to pay off my old time share. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? The Palmera membership also included a Quest Vacation Club membership. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. For a better experience, please enable JavaScript in your browser before proceeding. When I called the number on the email, it took me to an automated service. When you buy a timeshare, its an investment in your family and quality of vacations. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. We told him flat-out during the tour that we are not interested. Desired outcome: My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. This business is not a member of Business Consumer Alliance. Copyright 2020 Business Consumer Alliance All Rights Reserved. I've had my bank account since 1975 and want to keep it. The travel prices the salesman They also verbally guaranteed us that They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. After all, it's not their money but yours. Rental: CST: 2081369-50. No. I became a member in 2015 and was generally happy. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Palmera Vacation Club has been in contact with Ms. ***** File No. BBB reports on known marketplace practices. Theres a lot of noise out there. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Unlimited Vacation Club - Members Only Please! I got a call in January. Of course, this was not mentioned. BBB Business Profiles generally cover a three-year reporting period. Please let me know what happened or who to contact. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. My decision to purchased was based on lies. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. We were told they no longer sell that Barcelo bought out Occidental right . The savings and perks are clear. Well guide you through the process. Sounds like your bases are covered. They sat us down with our salesman in a large room. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Have you tried contacting them? Report inappropriate content Robert F 2 posts 92. Nothing that the salesman presented to us was Each unit is professionally decorated and refurbished every year. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Scam Clue 5: A promotion that poses as an investment. Cancel.We want out of Palmera. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Taxes, additional fees, and charges may apply. Usage Type Annual . Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Must call to book. Interested in Palmera Vacation Club? Prove them wrong! I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. OMG!!! Should I contact the finance company as well to let them know we have canceled the contract? Remove some or all of your filters below. No response. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. JavaScript is disabled. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When I booked out trip, it took a solid week to speak to a representative. We paid cash, so we don't have that leverage. Check the complaint history, rating and reviews on this company. This post has been removed at the author's request. Scam Clue 2: A promotion claiming youve won something. Re: Palmera Vacation Club Offer void where prohibited by law. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. We asked plenty of questions, figuring 4 heads were . Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. #3. a 5 week time share at Island Links Resort in Hilton Head, SC. I am one of those seniors who purchased on the promise that they would sell current time share. Still no return calls. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. You can call member services, leave messages and never get a call back. Payment . showed us were significantly less than what was actually After purchasing, I was told to just click Book Me and schedule my trip. We asked plenty of questions, figuring 4 heads were better than 2. Hawaii TAT Broker ID #TA-023-193-6000-01. We tried to fight it at that time, but we had signed a contractual agreement. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. You can find contact details for Palmera Vacation Club above. They never answer our calls I but 5000.points and paid $2000. If a deal is actually honest, it will still be there after you take a day or so to check it. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. It has been over 9 months. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC.